At the Istanbul RETINA Institute, our goal is to provide you with a superior experience from the time you check in to the time you leave our clinics. We try to understand your concerns and serve you the highest quality care available in an atmosphere of excellence, compassion and integrity.
We have differents Services that offer you the right appointments according to your medical needs. You can Meet the Doctors related to your condition or disease in our web site. Although not desired, sometimes you might be asked to wait a few days, because of the heavy agenda of our doctors. But if there is an urgent need or serious problem requiring attention, we will try to see the patient as early as possible. On the other hand, as we are a referral center, with frequent and unpredictable emergencies sent to us for our immediate attention, our appointment schedule may be delayed.
When you visit to us, you should bring your previous medical reports with you especially if you had surgery and/or diagnostic tests before. We always ask patients to arrive 15 minutes before their appointment time. If you are unable to keep your appointment, please call us at least 24 hours in advance. This will allow us to make time available for others patients in need of care. When you check in at one of our offices, you will be greeted by one of our front desk personnel and asked to sign in.
The examination that you receive at Istanbul RETINA Institute might be different from your previous eye exams. This is a highly specialized ophthalmologic examination. All patients that are new to our practice will have a comprehensive consultation first as well as possible additional testing ordered by the doctor. Depending on the pathology and the type of tests required, you may need to spend much longer time (1 to 6 hours) in the clinics.
Before the examination both of your eyes are dilated which can affect your ability to drive. It is recommended that you arrange for transportation to and from our office.
After the exam, your doctor will explain his or her findings to you and plan your treatment. We will be happy to get your questions during or at the end of examination.
We do not accept any insurance plan. But if you have the private medical insurance plan, you can submit the medical reports and invoices for reimbursement yourself.